Home/The Model
The business model

A continuing sales relationship.

VOAISP™ helps developers strengthen sales conversion and make better use of the leads and owner relationships they have already acquired.

Frontline + In-house EBACProposed through Shift AICreated by Alfondia Hill
What VOAISP™ is

An AI-assisted sales and relationship model for vacation ownership.

Vacation Ownership AI Sales Process™ combines two coordinated programs: frontline sales for prospective owners, and in-house sales for existing owners seeking additional vacation time, ownership products or benefits.

It supports the salesperson from the initial welcome through the presentation, the purchase decision and the follow-through that comes after.

One model, five parts

How the pieces work together.

01

One coordinated model

Frontline prospect sales and in-house owner enhancement sales, run as one system. Each salesperson has an individual workspace inside company-controlled systems, with approved content, customer records and management oversight.

02

A better-informed next conversation

With informed permission, AI documents the presentation, identifies stated interests and concerns, and prepares a reviewed summary. The salesperson stays responsible for the conversation and approves customer-facing content.

03

Twelve months of follow-through

Separate workflows reschedule tour no-shows, reconnect with interested guests who did not purchase, and support owners considering an enhancement — under each customer’s own preferences and permissions.

04

A practical path toward purchase

Where the developer approves the structure, customers may choose price protection, down-payment accumulation and voluntary incentives for earlier completion. Funding, purchase and activation stay separate milestones.

05

Measured growth and efficiency

Managers track engagement, completed sales, customer outcomes and marketing efficiency — compared channel by channel against a comparable prior baseline.

Human in charge

AI prepares. The salesperson decides.

AI listens, documents and drafts. It never interrupts the guest, silently makes decisions or sends anything on its own.

  • Private suggestions arrive at natural pauses in the conversation.
  • Every customer-facing script, summary and video is reviewed before it’s sent.
  • Compliance flags are prompts for review, not legal findings.
  • Financing, documents and closing stay with authorized staff.
Consent first

Every permission is its own choice.

Recording consent is kept separate from permission for later texts and emails, payment authorization, account access and any use of a salesperson’s digital likeness. If anyone declines recording, capture stays off and the salesperson takes manual notes.

Session permissions
Recording & transcriptionEvery participant agrees after hearing the full purpose; pause or stop at any time.
Texts & emails after the visitThe customer chooses the channels and the cadence.
Payment authorizationOnly with a complete written schedule; AI never charges or changes payments.
Owner account accessIn-house reviews use the developer’s approved verification process.
Salesperson digital likenessOnly with the salesperson’s written permission and disclosure to the customer.
Company separation

Each developer’s own approved library.

Every participating developer has its own approved scripts, prices, incentives, disclosures and document versions. AI retrieves only the profile the manager has confirmed for that session.

  • No swapping a logo onto another company’s product rules.
  • A missing or outdated fact returns “needs approved information” and routes to a manager.
  • Frontline and in-house modules are approved separately.
Who it serves

Built for four people at once.

The developer owns the system and the records. Everyone else gets exactly the view they need.

DEVELOPERS

Enterprise access

Enterprise implementation, platform access and AI usage capacity, with records kept under company control.

SALESPEOPLE

A personal workspace

Assigned guests and owners, a task queue, approved brand content, AI coaching and personal video tools.

MANAGERS

Oversight that coaches

Assignments, quality, coaching, budgets and outcomes — engagement, completed sales and marketing efficiency.

CUSTOMERS

Clear choices

Their own cadence, channels and permissions — and a decision not to purchase is respected.

Start with your first site and product family.

Request a discovery session →
Next
Programs→

Frontline sales and in-house EBAC — two programs, one relationship.